Shipping & returns

Shipping costs

Country
 
Shipping costs Free delivery above
Nederland
 
€ 6,95
€ 105,00
België
 
€ 6,95
€ 105,00
Bosnië
Herzegovina
 
€ 30,00
€ 300,00
Bulgarije
 
€ 30,00
€ 300,00
Denemarken
 
€ 30,00
€ 300,00
Duitsland
 
€ 8,10
€ 110,00
Estland
 
€ 30,00
€ 300,00
Finland
 
€ 30,00
€ 300,00
Frankrijk
 
€ 16,50
€ 150,00
Griekenland
 
€ 30,00
€ 300,00
Hongarije
 
€ 30,00
€ 300,00
Ierland
 
€ 30,00
€ 300,00
IJsland
 
€ 30,00
€ 300,00
Italië
 
€ 30,00
€ 300,00
Kroatië
 
€ 30,00
€ 300,00
Letland
 
€ 30,00
€ 300,00
Liechtenstein
 
€ 30,00
€ 300,00
Litouwen
 
€ 30,00
€ 300,00
Luxemburg
 
€ 16,50
€ 150,00
Monaco  
€ 30,00
€ 300,00
Noorwegen
 
€ 30,00
€ 300,00
Oostenrijk
 
€ 13,95
€ 300,00
Polen
 
€ 30,00
€ 300,00
Portugal
 
€ 30,00
€ 300,00
Roemenië
 
€ 30,00
€ 300,00
Servië
 
€ 30,00
€ 300,00
Slovenië
 
€ 30,00
€ 300,00
Slowakije
 
€ 30,00
€ 300,00
Spanje
 
€ 30,00
€ 300,00
Tsjechië
 
€ 30,00
€ 300,00
Verenigd
Koninkrijk
 
€ 30,00
€ 300,00
Zweden
 
€ 30,00
€ 300,00
Zwitserland
 
€ 30,00
€ 300,00

Return policy EURO-HORSE

Have you ordered an article and does it not fit or like it?

Right of withdrawal

Buyer has the right to withdraw from the contract within 14 (14) days without giving any reason. The cancellation period expires fourteen (14) days after the day on which you or a third party designated by you (which is not the carrier) physically receives the last shipment or the last product. The buyer is obliged to handle the product and packaging carefully during the reflection period. EURO-HORSE is, in its opinion, entitled to repair or replace the product for a proper copy.

If Buyer wishes to make use of his right of withdrawal, the product must be returned with all accessories and in the original packaging, with the permission of EURO-HORSE. Sending the product is at the expense and risk of the buyer. Non-franked return shipments are refused by EURO-HORSE. The receipt of dispatch must be stamped and kept by the Buyer until there is confirmation that the returned package has arrived at EURO-HORSE.

If the Buyer wishes to make use of the right of withdrawal, the Buyer must inform EURO-HORSE of the decision to cancel the agreement by means of an unambiguous statement (for example by e-mail or letter). Buyer can use the example below:

Sender
[Name]
[Address]
[ZIP code and address]
[Phone number]
[E-mail]

To
[Name]
[Address]
[Zipcode and city]
[E-mail]

[Location, date]

Subject: Dissolution of purchase / service during reflection period
Dear Sir or Ma'am,

On [date of product / date of service close], I have [received your product / service]. With this letter I let you know that I use my right to a reflection time and cancel the sale.

How is this regulated by law?
In the event of a distance contract, a consumer is entitled to a 14 day reflection period. Within this period, the consumer may cancel the agreement. The Authority for Consumers and Markets (ACM) supervises these rules. Do you want to read the rules? Please check the website of ACM, www.acm.nl/bedenktijd.

What do I expect from you?
[If you have already paid:] I request you to transfer my (advance) payment of [amount] Euro within fourteen days to account number [account number] in the name of [your name].

[If you have received a product:] I will return the received product according to the instructions.

I would like to receive a confirmation from you by [make a choice: e-mail / letter] within two weeks.

Sincerely,

[Your name and signature]


Send the revocation statement to:
EURO-HORSE
Pastoor van Angerenstraat 17 A
7037 AH Beek (municipality of Montferland), the Netherlands

Or mail it to info@euro-horse.nl

If the Buyer exercises the right of withdrawal, the Buyer will receive a confirmation of receipt of the withdrawal. If the Buyer has already paid the purchase price, the Buyer, after confirmation of receipt of the Product by EURO-HORSE, will receive the purchase price in the form of a voucher as soon as possible (but no later than within ten (10) working days), unless explicitly and in writing. agreed.

The right of withdrawal does not apply if products quickly spoil or have a limited shelf life, products for reasons of health protection or hygiene are not suitable to be returned and of which the seal is broken after delivery, products that after delivery by their nature irrevocably mixed with other products and sealed audio, video recordings and computer software, the seal of which has been broken after delivery. Unless the product is still in the original, sealed packaging, the return or exchange of pads, webbing, bits, magazines, CDs, DVDs and underwear is excluded.

Sending the product to EURO-HORSE by the Buyer is at the expense and risk of the Buyer. Non-franked return shipments are refused by EURO-HORSE. Items that you want to return must be unused, clean and (as far as possible) still in the original packaging.

Return shipments can be sent to:
EURO-HORSE
in relation to the Return Section
Patoor van Angerenstraat 17 A
7037 AH Beek (municipality of Montferland), the Netherlands